Frequently Asked Questions
Everything you need to know about your VRG GRL order.
How long does shipping take?
We offer express shipping worldwide. Orders within Australia typically arrive in 1-3 business days, while international orders take approximately 3-7 business days depending on your location.
What is your return policy?
We accept returns for store credit within 21 days of the delivery date. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items are final sale.
Do you offer international shipping?
Yes, we ship to fashion lovers all over the globe! Shipping costs and delivery times vary by country and will be calculated at checkout.
Can I make changes to my order after it's placed?
Because we process orders quickly to get them to you as soon as possible, we are unable to make changes or cancellations once an order has been confirmed.
How do I know what size to buy?
Each product page features a specific 'Size Guide' and fit notes. If you are between sizes, we generally recommend sizing up for that signature relaxed VRG GRL look.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Afterpay and Klarna for a seamless shopping experience.