Returns & Exchanges

We want you to love your VRG GRL pieces, but if something isn't quite right, we offer easy returns for a store credit or refund within 21 days of delivery. All items must be in their original condition with tags attached to be eligible for processing.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place your items in their original packaging, ensuring all original garment tags and hygiene seals remain intact and attached.

• 3.
  Label and Post

  Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at your nearest authorized postal location.

• 4.
  Receive Your Credit

  Once our warehouse team inspects and approves your return, your store credit or refund will be processed within 5-7 business days.